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Posted: 03-Feb-23
Location: Boston, Massachusetts
Type: Full Time
Categories:
Sector:
Preferred Education:
Additional Information:
Internal Number: 20223
Overview:
Public Responsibility in Medicine and Research (PRIM&R) is an international 501(c)(3) nonprofit organization based in Boston’s historic Back Bay whose mission is to advance the highest ethical standards in the conduct of biomedical, behavioral, and social science research. Since 1974, PRIM&R has served as the primary professional home and trusted thought leader for the human and animal research oversight communities. Through educational programming, membership services, professional certification, public policy initiatives, and community building, PRIM&R seeks to ensure that everyone involved in research understands the central importance of ethics in the advancement of science. This includes working to address systemic racism and other forms of structural injustice as they impact the research enterprise. PRIM&R is committed to advancing justice, equity, and inclusion among our staff, membership, leadership, and the wider research community. Visit primr.org for more information.
Position Summary: The Database Assistant will support the Systems Administrator and PRIM&R staff with day to day IT support, including our Salesforce/Fonteva database. The ideal candidate will have an excellent understanding of database administration and reporting, and basic computer security best practices. The right candidate will have the potential for accelerated growth within this department.
What you’ll do:
• Perform day-to-day troubleshooting and provide technical assistance for the Windows and Salesforce/Fonteva environments.
• Perform database administration including account setup, password resets, basic testing, and generating and modifying reports as necessary.
• Assist PRIM&R’s System Administrator with launching integrations, applying system upgrades, creating events and products.
• Ensure data quality by identifying and deleting or merging duplicate records, cleaning and updating inaccurate data, and helping with data imports/exports.
• Communicate data entry policies and procedures to ensure data integrity; identify employee training needs and in conjunction with Systems Administrator, design and implement appropriate employee training.
• Work on-site at conferences, answering questions & troubleshooting technical issues.
• Act as a member of the organization’s customer service team (e.g., answer phones, process registrations, etc.)
What we’re looking for:
• Bachelor’s degree preferred with two years’ experience with database support (Salesforce/Fonteva experience ideal). Experience with Windows and Microsoft Office Suite required. Experience with learning management systems and QuickBooks is helpful.
• Candidate with an aptitude and willingness to expand their knowledge in Windows and Azure/Active Directory.
• Proven ability to manage projects and competing deadlines.
• Effective writing/editing skills, with attention to detail, ability to flexibly and diplomatically work across programs with a variety of staff. Ability to clearly communicate technical concepts to both technical experts and non-technical users and management.
• Demonstrated proficiency in problem solving, with the ability to self-direct and prioritize tasks.
• Strong analytical skills to research, analyze, detect, and correct technical processes.
• Customer focus, team orientation, ability to adapt and respond to change, adhering to principles and values.
Relationships:
• Internal: Collaborates with the conferences, education, marketing and communications, and operations teams. Onboards and trains all new staff on database and IT.
• External: May collaborate with vendors for organization’s systems, and PRIM&R customers.
Salary & Benefits: The salary range for this position is $42,000 – 48,000. PRIM&R offers a full benefits package, including: medical, dental, 401k, generous paid time off, flexible work schedule, summer hours, commuter and home office equipment support, and professional development support. While PRIM&R offers a hybrid work environment, this position requires dedicated time in the Boston office, frequency to be determined.
Travel: All PRIM&R staff are required to travel to the Annual Conference and to the office, on a schedule to be determined.
To apply: Please send your cover letter, resume, and salary requirements to job@primr.org (put “Database Assistant” in the subject heading). No phone calls, please.
PRIM&R is an Equal Opportunity Employer and provides equal employment opportunities to all candidates without regard to race, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics. PRIM&R is committed to providing reasonable accommodation. Individuals from under-represented communities are strongly encouraged to apply.
