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The Cooperative of American Physicians, Inc. (CAP) is a physician owned medical professional liability company headquartered in downtown Los Angeles.
OVERVIEW: CAP’s risk management department seeks a Senior Risk Management & Patient Safety Specialist for Northern California. The incumbent will travel to physician offices to conduct in-depth clinical office practice risk assessments to help maximize patient safety and to minimize malpractice risk to the organization; develop professional articles, tools and programs to promote patient safety and reduce risk; present Risk Management Programs which reduce malpractice risk to physicians, their staff, and as directed by management; analyze closed claims data; and take Hotline calls as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Organize, plan, and execute on-site practice assessments at physician offices as required by current department goals.
Act as resource to physicians and their staff regarding risk management and other current issues regarding physician/medical practice liability.
Communicate effectively with physicians and other healthcare professionals on risk management issues and membership information. Manage complex and sensitive issues as they relate to risk reduction strategies for physician practices.
Assist in the review of closed claims data, as assigned, utilizing current department specifications. Develop risk management strategies utilizing current risk management strategies, under the direction of the VP Risk Management.
Assist in the development and implementation of educational programs focusing on patient safety and risk management.
Present risk management strategies at either physician CME programs or other healthcare-related group programs/presentations.
Conduct medical records audits as appropriate.
Train and mentor new Risk Management Specialists on field activities as assigned.
Adhere to current departmental guidelines and standards for scheduling of visits, timely data entry, participation in departmental meetings, attendance at Claims Review Committee meetings and monthly company meetings.
Provide research and develop educational materials regarding risk management topics.
Employee education and awareness is an important element in the company’s cybersecurity program. Accordingly, you are responsible for being cautious and vigilant when opening emails, attachments, links, etc. on CAP’s computer equipment or when accessing the company system remotely. It is also your responsibility to complete cybersecurity training modules that are periodically distributed by CAP’s IT department.
Take Hotline calls as assigned.
EDUCATION AND EXPERIENCE:
Bachelor’s degree in a healthcare related field
Five years’ experience in a patient safety, healthcare risk management, quality improvement, or clinical practice
Experience building strong working relationships with physicians and other healthcare personnel
Experience in public speaking
Experience in identifying the learning needs of healthcare professionals and providing education and training to help meet those needs
OTHER SKILLS AND ABILITIES:
Excellent verbal and written communication skills
Knowledge of and skill in discussing California law as it relates to risk management issues
Detail oriented and self-motivated to work well with minimal supervision
Ability to exercise sound judgment, and ability to follow through on projects
Ability to travel extensively in designated area
Maintain a valid California driver license to successfully travel to physician offices or other venues
Additional Salary Information: Salary commensurate with education and experience.
Auto and phone allowance.
For nearly 40 years, the physician owned and governed Cooperative of American Physicians, Inc. (CAP) has supported the success of California’s finest doctors with an expanding array of benefits.In addition to its quality medical professional liability coverage, CAP continually strives to strengthen its value with premium benefits, services, and representation that keep brisk pace with the latest c...hanges in health care, whether from legal, legislative, human resources, insurance, or risk management fronts.CAP was established in 1975 by a group of physicians concerned about the spiraling cost of California medical malpractice coverage and who were galvanized to do something about it. The result was a unique medical malpractice liability cooperative whose core product – the Mutual Protection Trust (MPT) – today provides medical professional liability protection to more than 12,000 of California’s finest physicians. Since 2006, MPT has earned an “A+” (superior) rating from A.M. Best, the world’s largest organization rating the financial strength of companies in our industry.