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Director, Quality & Patient Safety Penn Presbyterian Medical Center
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Position Description: Responsibilities for this position include but are not limited to the following:
Reporting to the PPMC Chief Medical Officer (CMO)
Providing leadership and oversight of the Department of Clinical Effectiveness and Quality Improvement (CEQI)
PPMC’s activities in Performance Improvement, Patient Safety, Outcome Management, and Reporting
Support of Penn Medicine’s strategic goals as expressed in the Blueprint for Quality and Patient Safety
Working collaboratively with the Patient Safety Officer, the Director of Regulatory Affairs and Accreditation, the Director of Infection Control, the PPMC Senior Leadership team and PPMC Medical Staff Leadership
Leading the organization to outstanding performance on key metrics in quality and patient safety
Coordinating the PPMC Unit Based Clinical Leadership (UBCL) Program
Supporting performance improvement efforts in Nursing and Clinical Operations
Facilitating local performance improvement efforts of the Penn Medicine Service Lines, and system-wide collaboratives
Managing the daily operations of the CEQI Department including policy and procedure development, staffing, scheduling, payroll, and ensuring efficient and thorough completion of the key activities of the department
Being highly visible across the organization and routinely interacting with all levels of staff and management
Working with the UPHS Chief Quality Officer and other entity Quality Directors to provide input on strategy, participate in decision making related to key quality issues, and assure dissemination and spread of successful performance improvement projects
Minimum Requirements for this position:
Clinical background, with a master’s degree in nursing, business or health policy.
Seven or more years of leadership experience in healthcare.
3 or more years of experience in quality management with technical knowledge of the administrative, operational and clinical healthcare functions including: quality and process improvement, regulatory/compliance, clinical quality data management, and patient safety.
Experience having coordinated, prepared and/or participated in state, Joint Commission and/or CMS survey within the past 3 years preferred
Six Sigma, Lean and/or IHI Improvement training (PDSA) preferred.
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.